Before you can withdraw, you must have a bank account connected. Debit cards can only send money, not store or receive.

If you are a teen or 18+ investor:

1. Click the profile icon in the upper right-hand corner of your home page

2. Select “Funding”

3. Hit “Withdraw”

4. Enter the number of funds you’d like to withdraw

This will send a withdrawal request to your parent, who can approve the transaction. The funds will arrive in 1-2 business days after approval.

If you are a parent:

1. From your home dashboard select “Funding”

2. Hit “Withdraw”

3. Enter the amount of funds you’d like to withdraw

The funds will arrive in 1-2 business days.

How come I’m not seeing all of my funds?

Please note that funds must be in your teen’s buying power for 5-6 business days (as noted in the app), which is why withdrawable funds may not match your teen’s buying power.

How long does it take for funds to reach my bank account?

The funds will land in your connected bank account within 1-2 business days.

Troubleshooting

It’s been more than 7 business days, and I still cannot withdraw funds. How come?

Please contact support@joinbloom.co, and we can help you specifically. But, here are the most common reasons:

1. You are attempting to withdraw to a different bank account than what you deposited. Funds must be returned to the same bank account.

2. You only have a debit card connected. In this instance, please connect a bank account. Let us know if you need help!

3. You have a transaction due to a returned deposit. Please email us if you think this is the case, and we can help!